Be sure you know the problem before you solve it.

When we sit down and talk with clients and prospects, many of whom come to us with statements like “I need a new website,” we always start by asking lots of questions. In my┬áVistage Group, we refer to this as “brilliant inquiry.” The idea is not to generate solutions but to more clearly define the […]

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“I’m Jim, and I hate Google.”

Inexplicably, Google is indexing it’s own ads on sites in their content network, leading to a whole bevy of related problems, inaccuracies, and heartburn. “Hi, Jim.” That may be a slight overstatement, but I gotta tell you, at this point I’m dealing with a fairly serious love-hate relationship. The company and their eggheads do so […]

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