In a recent article (and accompanying video), award-winning author Warren Berger suggests that designers have just the right toolset to answer a whole range of questions; many of which fall outside the traditional role of ‘design’. “Don’t think about design just as your logo or the visual aspect of your business; think of it as […]
Read MoreClifford Stoll was wrong. And partly right, too. A Newsweek article from 1995 titled, “The Internet? Bah!” and sporting the unfortunate subtitle “Hype alert: Why cyberspace isn’t, and never will be, nirvana” has recently begun making the rounds on the internet. As you can imagine, it’s normally passed along with some comment about how short […]
Read MoreWe think so. Over the years, we’ve prided ourselves on our ability to have fierce conversations based on the principles of honesty, integrity, and truth. This is not to say that feelings are completely overlooked or that we take a tack where the complete truth must told despite the personal cost. We do, however, believe […]
Read MoreNew York Times writer Adam Bryant recently had a conversation with Gordon Bethune, the CEO of Continental Airlines from 1994 to 2004. In it, Bethune shares some insights on leadership and management, including some real gems. Among them: Treat people, no matter their role in the company, with respect Always share the stage Hire the […]
Read MoreI came across this little ebook today and thought I’d do my part to pass it along. Here’s a brief introduction from Seth Godin: “Here are more than seventy big thinkers, each sharing an idea for you to think about as we head into the new year. From bestselling author Elizabeth Gilbert to brilliant tech […]
Read MoreUnderdogs win a lot more often than you think. Malcolm Gladwell explains how. We’re all familiar with the story of David and Goliath, where David stood before the giant of the Philistines and survived to tell about it. For forty days, Goliath had been dispensing soldiers with relative ease, until David came along. David rose […]
Read More“We added the link on July 24. Within a few days, organic traffic from Google dropped more than 80%” While there doesn’t seem to be any official word that I can find, the evidence strongly suggests that Google has a serious problem with Coupon Mountain, on online repository of promotion codes used by several national […]
Read MoreWe often field questions and have conversations around justifying the investment in good design. Traditionally, it’s been very difficult to quantify the ROI of design. In some ways, the internet is helping to change that. We’ve recently had the opportunity to accurately measure the impact of design for DRG, one of our clients in the […]
Read More“Now you have to decide whether you have anything to say that’s important to you, your customers, your prospects… your career. Go ahead, think it over. You’ve got four minutes.” Still wondering if you should have a blog to help explain who you are, what your business is, how you help your customers? You may […]
Read MoreAnother recently released study cites the importance of consumer reviews for e-commerce sites. In fact, nearly nine people out of ten use consumer-generated reviews at least “some of the time” in their buying decision, and many — 46% — read several reviews before making a decision. The study, performed by PowerReviews and the e-tailing group, […]
Read MoreHarvey Mackay writes an interesting article today about the power of humor in the workplace to transform moods, heighten morale, and — surprisingly — act as a strong indicator of the true health of the business. “I’ve always felt that humor,” says Mackay, “is the unrecognized indicator of any business’ true condition.” Turns out he […]
Read MoreLet’s see… we talked about about design, site architecture, implementation strategy, marketing strategy… We walked out of a client meeting the other day when Michael, one of our recently-acquired programmers asked me, “So, was that fairly typical of how these meetings go?” I ran through a mental checklist… let’s see, we talked about design, site […]
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