Need a problem solved? Think like a designer.

In a recent article (and accompanying video), award-winning author Warren Berger suggests that designers have just the right toolset to answer a whole range of questions; many of which fall outside the traditional role of ‘design’. “Don’t think about design just as your logo or the visual aspect of your business; think of it as […]

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Circa 1995: “Hype alert: Why cyberspace isn’t, and never will be, nirvana”

Clifford Stoll was wrong. And partly right, too. A Newsweek article from 1995 titled, “The Internet? Bah!” and sporting the unfortunate subtitle “Hype alert: Why cyberspace isn’t, and never will be, nirvana” has recently begun making the rounds on the internet. As you can imagine, it’s normally passed along with some comment about how short […]

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Is integrity vital for success?

We think so. Over the years, we’ve prided ourselves on our ability to have fierce conversations based on the principles of honesty, integrity, and truth. This is not to say that feelings are completely overlooked or that we take a tack where the complete truth must told despite the personal cost. We do, however, believe […]

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Four Key Leadership Tips from Gordon Bethune

New York Times writer Adam Bryant recently had a conversation with Gordon Bethune, the CEO of Continental Airlines from 1994 to 2004. In it, Bethune shares some insights on leadership and management, including some real gems. Among them: Treat people, no matter their role in the company, with respect Always share the stage Hire the […]

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How David beats Goliath (more often than you think)

Underdogs win a lot more often than you think. Malcolm Gladwell explains how. We’re all familiar with the story of David and Goliath, where David stood before the giant of the Philistines and survived to tell about it. For forty days, Goliath had been dispensing soldiers with relative ease, until David came along. David rose […]

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From Your Brain to Google in Four Minutes

“Now you have to decide whether you have anything to say that’s important to you, your customers, your prospects… your career. Go ahead, think it over. You’ve got four minutes.” Still wondering if you should have a blog to help explain who you are, what your business is, how you help your customers? You may […]

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In Case You Weren’t Convinced: More Reviews Needed

Another recently released study cites the importance of consumer reviews for e-commerce sites. In fact, nearly nine people out of ten use consumer-generated reviews at least “some of the time” in their buying decision, and many — 46% — read several reviews before making a decision. The study, performed by PowerReviews and the e-tailing group, […]

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The Secret Indicator of Business Health

Harvey Mackay writes an interesting article today about the power of humor in the workplace to transform moods, heighten morale, and — surprisingly — act as a strong indicator of the true health of the business. “I’ve always felt that humor,” says Mackay, “is the unrecognized indicator of any business’ true condition.” Turns out he […]

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Business Consulting or Web Development?

Let’s see… we talked about about design, site architecture, implementation strategy, marketing strategy… We walked out of a client meeting the other day when Michael, one of our recently-acquired programmers asked me, “So, was that fairly typical of how these meetings go?” I ran through a mental checklist… let’s see, we talked about design, site […]

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